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What Are the Characteristics of a Professional Minneapolis Pool Builder?

What Are the Characteristics of a Professional Minneapolis Pool Builder?

Drew Stoner
July 6, 2023
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Pool Builders in Minneapolis

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A professional Minneapolis pool builder is there to ensure that you get the pool you’re looking for all while giving you an excellent customer experience. You may be wondering, however, “How do I know what qualities to look for?” In this blog post, we will examine the characteristics of professional pool building companies so you can make an informed decision on who to work with.


A professional Minneapolis pool builder should always be transparent, especially when it comes to pricing. You don’t want to agree on a price quote only to realize there were multiple upcharges listed in the fine print. These practices may force you to spend more than your budget allotted for, which can lead to financial consequences down the line.

When you get a quote, see if the pool builder will break down each charge and tell you what it means if you have any questions. They should also tell you how much you need to pay and when so you can avoid late charges. If they aren’t willing to do this, they likely aren’t worth it.

Answers Questions Well

Getting an in-ground pool is a major investment. For many homeowners, it’s worth it for making memories or increasing their home’s value. However, there can be a lot of uncertainties you may face before taking the leap. Which pool material is best for you? How deep should the pool be? What shape will best complement your home’s aesthetics? Where should they put the pool?

When you talk to the pool builder, whether on the phone or during an in-person consultation, they should be able to give you specific answers to these questions and more. If they’re giving vague platitudes or avoiding the questions entirely, it may indicate a lack of professionalism and expertise.


When choosing a Minneapolis pool builder, you want someone you can trust to work at your property and create something for you and your family that you’re going to see every day. How can you determine trustworthiness? Here are a couple of ways:


One of the main measures is their experience level. Experienced contractors will have a body of work to show off on their website. Their past jobs will give you a good idea on how your pool will look when it’s finished.


According to a study from Dscout, 40% of participants said that negative brand reputation was a major reason they had for not trusting a company.

The reputation-trust correlation applies to pool builders, as well. Look up online reviews and notice if there’s any patterns — typically, a pattern of positive reviews is a good sign. You can also get a good idea of a company’s reputation by asking people in your social circles. Has anyone you know ever worked with the pool builder you’re thinking of? It’s a good idea to contact them and listen to their experience.

Unprofessional vs. Professional Minneapolis Pool Builder

You know the signs of a professional Minneapolis pool builder, but what about red flags? Here are a few that indicate you should find someone else:

  • Rudeness: A pool builder, especially one with many years of experience, should know better than to be rude to their customers. Don’t tolerate a pool builder who gets annoyed when you ask questions or cuts you off when speaking.
  • No certifications:  Check a pool builder’s certifications. These are proof of a company’s knowledge and experience, so it’s a red flag if they don’t have any.
  • Bad reviews: A pattern of negative reviews across multiple platforms may indicate there is a problem with the services the company is providing. This is especially evident if everyone is complaining about similar issues.

Need a Professional Minneapolis Pool Builder? We’re the Experts to Call

No matter your needs, Pinnacle is devoted to creating an in-ground pool that you can enjoy for many years to come. Our 3D design process and transparent pricing ensures that you know exactly what you’re getting into before committing to the final build. If you need a professional Minneapolis pool builder, contact us today to get a free estimate.

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