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What Are Red Flags When Hiring a Pool Builder in Minnesota?

What Are Red Flags When Hiring a Pool Builder in Minnesota?

Drew Stoner
July 13, 2023
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Pool Builders in Minnesota

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Pools are a major investment, so you want to make sure you hire the right pool builder in Minnesota. That being said, it can be difficult to evaluate which one is the right choice for you. If you’re having trouble, take a look at some of these pool builder red flags.

Lack of Experience

One of the major red flags when hiring a pool builder in Minnesota is a lack of experience. Experience is directly related to quality. Someone who has a reputation for excellent work over the past few years and even decades will be better able to fulfill your needs and expectations.

Look at Individual Contactors’ Experience Levels

Typically when considering experience, it’s common to look only at how long the company has been in business. While this is an important factor, it’s also crucial to take a look at how experienced individual contractors and project managers are. When in doubt, ask how much experience the people you’ll be working with have. A transparent company will be happy to tell you.

Look at Their Past Jobs

A body of work will be able to help you assess whether a pool builder is right for you or not. Some companies may choose to showcase this privately, while others may display it in a gallery on their website. Either way, seeing their past work says a lot about a company. If a pool builder is showcasing messy and sloppy work, it means they’re proud of inadequate results.

No Certifications

A company should have building and servicing certifications to show that their workers are trained and legally compliant. In Minnesota, contractors making more than $15,000 in gross annual income are required to get a Residential Building Contracting License. Beyond this, having certifications in pool building from reputable organizations can help show that they’re trustworthy. It should be a major warning sign if a company doesn’t have any of these things.

Poor Reviews

A single review isn’t everything — fake positive and negative reviews do exist. Still, it is a red flag if there is a pattern of negative reviews across multiple different platforms like Facebook, Google, Trustpilot, and so on. Some reviewers may even go off-platform and write their own blog post or exposé on the experience they had with a pool builder. Either way, you’ll start to notice that many customers’ stories are similar. They may name specific workers who were rude to them or say that the installation job caused injuries, just as a couple of examples.


You’ll usually get a good idea of a company upon first consulting with them. When you talk to them, pay attention to how you feel. Do you feel like you’re being disrespected? Are they cutting you off? Are they dismissing your concerns or questions? Encountering rude workers shows a lack of professionalism that may reflect in the company’s work.

What Are Some Green Flags When Hiring a Pool Builder in Minnesota?

Now that you know the red flags for a pool builder in Minnesota, what qualities are green flags? Here are a few of the most important ones:

  • Professionalism: A pool builder should make you feel welcome from the moment you first call them to the point when the job is finished. They should be respectful and take your concerns seriously. They shouldn’t get angry at you or speak to you in a rude tone.
  • Transparency: A pool builder should be transparent about their process and how the job is going. If there are any issues or delays, they should let you know right away. They should also be transparent about any anticipated problems and work to prevent them.
  • Excellent reputation: A pool builder should have good reviews that align with what people in your local area are saying about them.

Need a Pool Builder in Minnesota? Contact Pinnacle Today

Do you need an in-ground pool builder but you’re unsure who to call? Trust the experts at Pinnacle. With six decades of experience, we have what it takes to build a pool you can enjoy for many years to come. Contact us today to learn more about why we’re the right choice for a pool builder in Minnesota.

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